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Lorge (CRM) Administrator Assessment
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Lorge (CRM) Administrator Assessment
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POS Support Assessment / Lorge (CRM) Administrator Assessment
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Lorge Administrator Assessment
Lorge (CRM) Administrator Assessment
Assessment Areas:
SLA & Call Handling, CRM Management, Customer Interaction & Communication, Call Tracking & Supervisor Queue Management and Performance Reporting & Trend Management
Exam Details:
Total Questions:
50
Time Allowed:
60 minutes
Passing Mark:
80%
Instructions:
Answer all questions
Question Breakdown:
Multiple Choice & True/False Questions
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