Simphony - Adding a Employee

Creating a New Employee Record via EMC

1. Sign in to EMC:


2. Once you have signed in. Expand the plus on the left hand side and go to the correct property. Click on Configuration the tab at the top. Click Employee Maintenance.


3. Once it opens. You have to select search for the employees to display. This will only display the employees assigned to your property.


4.      It will default to Property Employee Records. You will need to change this to Employee Records at the bottom tab.


5. It’s important that you add the correct employee under the correct seq# i.e. if we want to add a server / waiter we need to find a current working server / waiter in the list. You will notice that their seq #numbers are in ranges of generally thousands for servers, barmen and management.

6. Select a working employee you want to use as a template (the new employee will work and have the same rights as this employee).


7. Once this is highlighted click the green plus sing on top of the screen.


8.      This will open a new block in the middle of the screen:


As above: Ensure that Add Employee Record from Template is selected.

Type the new employees Name and Surname and Check Name. Please use the full first name and surname as the Check Name.


Ensure that the property is correct. Leave the ID as 0 if you are going to assign them a Micros mag card, if you are using finger print scanners (Biometric) please use the Record Number listed blow the ID field as their ID and press OK. This will prompt:


To add another Employee say yes if not say No. The record will then be saved.

9.    At this stage if a manager was added that will need access to MyMicros please follow the next steps.

10.      Open the Employee Record by a double click on it. The following will appear:


Under EMC Login: Assign a Username and Password. The password needs to be Alpha Numeric, and at least one alpha needs to be caps. It also requires a special character (!@#$). You cannot use your name, surname, password or the hotel name as a password.  

Then go to the Reporting tab:

11. Enable the tick Active and fill in Last Name/First Name/Display Name. Under user Settings. Select the Role/Time Zone/ Org Level (this will be the property)


Once this is selected please save the Record.


After the configuration had been done in EMC, you will need to go to the Micros Workstation and assign the Employee Card or finger to the newly created Employee.

For this Sign in to the Workstation:  Then select Functions:


This will take you to Functions. Click Manager Functions on the right side tab.

Select Assign employee ID or Assign Employee Fingerprint depending which one you will assign:



If you selected Assign Employee ID follow this step, if you selected Assign Employee Fingerprint skip this step and proceed to the next step.

This will open the list of Employees. Select the Employee that needs a Micros Card assigned and click EDIT.


The Assign Employee ID will pop up, swipe the new Micros Card. This will save the card to the Employee and close. Exit the screen and then test the newly assigned card.


The new card will now be ready for use.

If you selected Assign Employee Fingerprint follow this step.

This will open the list of Employees. Select the Employee that needs to be assigned. Click Enroll Fingerprint.


Please ensure the employee fingers are clean prior to scanning. The finger must be placed steadily on the scanner and not move around. They will need to scan each finger three times successfully in a row, thereafter it will prompt if you want to scan a new finger. If it states failed reading finger try again, if it continues please use a different finger. We recommend scanning three fingers in case one gets injured and cannot be used. As a general rule we scan index fingers and thumbs so everybody knows which fingers were scanned to prevent confusion which finger was scanned.

Once it is done wait 5 seconds and try to sign in with your finger, it is recommend to update the other workstations prior to trying to sign in to them.


Last modified: Wednesday, 16 March 2022, 11:43 AM